Identifying Your QMS Processes: A 30,000 Foot View

How do you identify the processes that need to be measured to ensure your Quality Management System (QMS) is performing at its best?

This is a critical question for any organization that wants to achieve compliance with AS9100 and ensure their QMS is effective. Often, we get caught up in the day-to-day details of our work and lose sight of the bigger picture. But to truly understand our QMS processes, we need to take a step back and look at them from a “30,000-foot view.”   

What does this mean?

It means looking at your QMS as a system of interrelated processes, rather than a collection of individual tasks. For example, instead of seeing CNC turning, CNC milling, and deburring as separate processes, you might view them as a single “Production” process.   

Why is this important?

Because it allows you to see how different processes interact and contribute to the overall goals of your QMS. This understanding is essential for identifying which processes need to be measured and monitored to ensure your QMS is effective.   

How do you identify these processes?

Start by listing all the activities that contribute to your QMS. Then, group these activities into logical processes. Finally, consider how these processes interact and contribute to the overall goals of your QMS.   

Need help?

Do you know which processes need to be measured to ensure your Quality Management System (QMS) is truly effective? It’s easy to get bogged down in the details, but taking a “30,000-foot view” of your QMS can provide valuable insights. This means looking at your QMS as a system of interconnected processes, not just individual tasks. Think of it like this: instead of seeing CNC turning, CNC milling, and deburring as separate processes, you might view them as a single “Production” process. This broader perspective allows you to identify the key processes driving your QMS and determine which ones need to be measured and monitored for optimal performance.If you’re struggling to identify your QMS processes, CDS Advanced Quality Solutions can help! Contact us today to learn more about our services.   

Keywords: QMS, Quality Management System, AS9100, process identification, process measurement, process improvement, CDS AQS

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